CUSTOMER CARE
Privacy policy
Last updated 12 August 2026
The information we collect
We collect information you provide when creating an account, placing an order, contacting us or joining our newsletter. This may include your name, contact details, delivery address and order history. Payment credentials are processed securely by our payment partners and are not stored by JUJU LUXIE.
How we use it
We use your information to fulfil orders, provide customer care, prevent fraud, improve our services and—with your permission—share product news and offers. We process only the information reasonably necessary for these purposes.
Sharing and retention
We share limited information with trusted service providers such as payment processors, couriers and hosting partners. We do not sell personal data. Information is retained only as long as required for service, legal and accounting purposes.
Your choices
You may request access, correction or deletion of your personal information, or withdraw marketing consent, by emailing privacy@jujuluxie.com. Some records must be retained where required by law.
Cookies and security
We use necessary cookies for sessions, carts and checkout, and may use analytics cookies to understand site use. We apply reasonable administrative and technical safeguards, though no internet transmission is completely risk-free.